Deliveries and returns
DELIVERY
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The time for standard delivery is 2 to 5 working days in France. For other countries, this can vary from 5 to 10 days.
The time frame for express delivery allows for next day delivery in Metropolitan France, if the order was placed the same day before 11 a.m.
Please note that when an item is on pre-order, its delivery date is indicated on the product sheet.
> Visit our FAQ to find out more about delivery methods and costs.
You will receive a confirmation email as soon as your order has been shipped. It will contain your tracking link 💌
If your package has been returned to sender, we will not be able to reship it. Your order will therefore be refunded upon receipt and we will let you place a new order.
If your order contains multiple bodysuits including one on pre-order, your entire order will be shipped when the latter is available.
RETURNS
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After receiving your package, you have 15 days to return any items you do not wish to keep. After this period, we will unfortunately not be able to offer you a refund.
To request an exchange or return, simply go to the Request an exchange or return page.
Return costs are free in France ❤️
If you need any assistance, please feel free to contact us at bonjour@flairbodysuits.com.
RETURN CONDITIONS
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The product must be returned in its original packaging, in its original condition, new, unworn, unwashed.
If this is not the case, we reserve the right to charge a repackaging fee or return the product to you at our expense.
REFUND
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In accordance with the e-commerce consumer law:
"The online buyer has a 15-day right of withdrawal from the day after he takes possession of the goods without justification or payment of penalties on his part. He may however be liable for return costs. The reimbursement of the total amount paid, including delivery costs in the event that he returns his complete order, must be made within 14 days from the moment the brand was informed of the customer's decision to withdraw."
Once the refund is processed, you should receive it within 2-3 business days (but it depends on the financial institutions).
Thank you and see you soon in a bodysuit!
The Flair Team.